The move to self-service has meant that
in many shops, fewer tasks are now performed by store assistants.Typical tasks
which remain are making sure that shelves and counters are fully{{U}} (19)
{{/U}} taking the customer’s payment, and {{U}} (20) {{/U}} the
purchases.However, in some shops, the more traditional selling skills are still
important.In larger stores, it is normal for a range of{{U}} (21) {{/U}}
to be rotated among staff, giving greater work variety. Every
customer has different{{U}} (22) {{/U}} and different reasons for coming
into the store.Some know{{U}} (23) {{/U}} what they want, ask for it and
buy it.Many, however,are not sure, an A. proceeds B. business C. assets D. dealings
更多"·Read the article below about the j"的相关试题:
[单项选择] ·Read the article below about the job of store assistants. ·choose the
best word to fill each gap from A, B, C or D. ·For each question (19-33),
mark one letter (A, B, C or D)
The move to self-service has meant that
in many shops, fewer tasks are now performed by store assistants.Typical tasks
which remain are making sure that shelves and counters are fully{{U}} (19)
{{/U}} taking the customer’s payment, and {{U}} (20) {{/U}} the
purchases.However, in some shops, the more traditional selling skills are still
important.In larger stores, it is normal for a range of{{U}} (21) {{/U}}
to be rotated among staff, giving greater work variety. Every
customer has different{{U}} (22) {{/U}} and different reasons for coming
into the store.Some know{{U}} (23) {{/U}} what they want, ask for it and
buy it.Many, however,are not sure, an A. watching B. surrounding C. enclosing D. covering
[单项选择] · Read the article below about job satisfaction and employee morale. ·
Choose the best sentence from the opposite page to fill each of the gaps. ·
For each gap 8-12, mark one letter (A-G) on your Answer Sheet. · Do not use
any letter more than once.
{{B}}
Service production{{/B}} Services are not purchased from a
supplier and stored on a shelf until ordered by the customer. Instead, they are
manufactured or produced after they axe requested by the customer. This in
itself sets service retailing apart from goods retailing and places the retailer
in the channel as the manufacturer as well as the retailer of the service being
sold. The placement of the retailer as the product of the
service carries with it all the problems associated with the manufacture of
goods -- research and development, s A. just sees to it that the service is accomplished. B. should also investigate customer satisfaction. C. meets more difficulties than the manufacturer of goods. D. can turn to experts to better his service.
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