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Woman: Good afternoon, everyone. My name’s Wendy and I’d like to welcome you all to Sandy Bay Hotel. I shall be looking after you during the next two weeks, so let me begin by wishing you all a very happy holiday. I’m here to answer any questions or to help with any problems. For example if you should need a doctor at any time I can recommend a good one who doesn’t charge too much, or in a real emergency-looking on the black side---I can arrange transport to the hospital. On the brighter side, I’ll be organising all the trips to local places of interest and all your evening entertainments. But before I go on to discuss that, I’d like to tell you about the hotel and its arrangements. Breakfast is served from 8:30 to 9:30 in the dining room, or you can, if you prefer, have breakfast in your room. That’s every day except Saturday when we’re going to leave early for our coach trip to the mountains. Don’t worry----you will be broug

Woman: Good afternoon, everyone. My name’s Wendy and I’d like to welcome you all to Sandy Bay Hotel. I shall be looking after you during the next two weeks, so let me begin by wishing you all a very happy holiday. I’m here to answer any questions or to help with any problems. For example if you should need a doctor at any time I can recommend a good one who doesn’t charge too much, or in a real emergency-looking on the black side---I can arrange transport to the hospital. On the brighter side, I’ll be organising all the trips to local places of interest and all your evening entertainments. But before I go on to discuss that, I’d like to tell you about the hotel and its arrangements. Breakfast is served from 8:30 to 9:30 in the dining room, or you can, if you prefer, have breakfast in your room. That’s every day except Saturday when we’re going to leave early for our coach trip to the mountains. Don’t worry----you will be broug

M: Good morning.
W: Good morning.
M: My name is John Smith. I have an appointment with Ms. Brown at 11 o’clock.
W: Yes. Ms. Brown is expecting you. She will be with you in a few minutes. Sit down, please.
M: Thank you.
W: Would you like to have something to drink
M: Yes, a cup of tea, please.
W: How long are you going to stay in Shanghai, Mr. Smith
M: I’ll be here until tomorrow afternoon.
W: Shall I call a taxi to take you to the hotel after your meeting with Ms. Brown
M: Yes, it’s very kind of you.

W: Good morning. My name’s Vera Muller. I’d like to book some accommodation for five nights, from April 1st to 5th.
M: Just one moment, madam. We are rather full at the moment because of the trade fair. What kind of rooms would you like
W: Three single rooms, all on the same floor.
M: I have three double rooms but not three singles available, sorry.
W: What’s the difference in price
M: Single rooms are 400 francs, doubles are 700 francs.
W: I see. What kind of rooms are the double rooms
M: Very nice rooms, madam. I can give you three doubles on the sixth floor overlooking the city. They have balconies and bathrooms.
W: One of the guests is in a wheelchair. Are these rooms accessible by wheelchair
M: No, madam. The lift goes to the 5th floor only. In that case you could have three rooms on the ground floor, one single and two doubles. No view of the city, but close to the garden.
W: D
A. Two people.
B. Three people.
C. Four people.
D. Five people.