[多项选择]Question 2
· Your department is in charge of finance of the company. To simplify the payment during business trip, you have studied many types of payment.
· Write a report about it.
· Write 200-250 words.
Question 3
· You are operations director of a company.
· Write a letter to Mr Ambassador to introduce your company.
· Write 200-250 words.
Question 4
· Your company is about to reduce copier costs.
· Write a proposal about it.
· Write 200-250 words,

[多项选择]Question 2
·Your department is in charge of finance of the company. To simplify the payment during business trip, you have studied many types of payment.
·Write a report about it.
Question 3
·You are operations director of a company.
·Writ a letter to Mr. King to introduce your company.
Question 4
·Your company plans to reduce copier costs.
·Write a proposal about it.

[填空题]If you want to authorize someone to make your financial decision, you need to ______.

[多项选择]Question 2
· Your department has followed individual buying decisions for a long time.
· Write a report about it.
· Write 200-250 words on the separate answer paper provided.

[简答题]Question 3 · Your department has recently been found to be loss efficient than others in the company, and your head of department wishes to make improvements. You have been asked to make a proposal concerning this. · Write your proposal for the head of department, outlining the current problems in efficiency giving reasons for the lack of efficiency suggesting ways of improving efficiency explaining the resources needed to implement these improvements · Write 200—250 words.

[简答题]Question 3
· Your department has recently been found to be loss efficient than others in the company, and your head of department wishes to make improvements. You have been asked to make a proposal concerning this.
· Write your proposal for the head of department,
outlining the current problems in efficiency
giving reasons for the lack of efficiency
suggesting ways of improving efficiency
explaining the resources needed to implement these improvements
· Write 200—250 words.

[简答题]Question 2
·Several staff in your department have conflicts over work which affected the working efficiency．The Human Resources Manager in your company is looking for efficient ways to build team spirit．You have been asked to prepare a report on the feasible ways to improve team work and stop dispute．
·Write your report for the Marketing Manager
·showing the negative effects of conflicts
·providing measures to stop disagreement between your staff
·making suggestions on how to improve team work

[多项选择] Question 2
Your company needs to secure credibility in ways other than advertisements. Your manager feels that the company can gain reputation if more of its employees publish articles in journals. You have been asked to write a proposal regarding the need to encourage the employees to write articles for professional journals.
Write your proposal, including the following:
a brief description of the employees’ engagement in writing article for scholarly journals
an explanation of why published articles can contribute to the company’s credentials and credibility in terms of its technical expertise
recommendations for incentive measures that urge the employees to consider writing articles for journals
Question 3
Your company has been keen on screening out socially inappropriate messages from all of its advertisements. You have been instructed to write a report about biased ads which foster a negative stereotype of some group. Write the r

[多项选择]Question 2 Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following: a description of what has happened to the old computers in the past a description of a new way of disposing of used computers an explanation of why this new approach is sound recommendations for further research on this approach Question 3 Your company has been receiving complaints about the employees’’ manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information: why phone calls from customers are of significance to the company what complaints there are about the employees’’ manner of answering phone calls what can be do

[多项选择]Question 2 Your company has received a request from a customer for priority service and decided that it would be appropriate to grant this request. You have been asked to write a letter to explain to the customer why his request is not accommodated. Write the letter to the customer: expressing concerns with the customer’’s difficulties emphasizing the company’’s commitment to providing service to the customers clarifying the company’’s policy and why the request is not justifiable Question 3 Your company has been forced to downsize, and it wants to provide the best possible support to employees who now must look for other jobs. The director of human resources has asked you to write a report of effective outplacement support that has been provided in other companies. Write the report for the director, including the following information: what help has been provided by other companies what have been the effective ways of providing such help what

[多项选择]Question 2 Your company is concerned about the customers’’ inability to placing orders because of tied up phone lines. Your manager has asked you to write a proposal for a rearrangement of phone line use in the company. Write your proposal, including the following: a description of the problem an explanation of what has caused the problem a recommendation for a rearrangement a description of possible benefits from the rearrangement Question 3 Your company hopes to maintain its highly valued reputation for being ethical. However, it may be vulnerable to lawsuits against the employees’’ use of pirated software. You have been asked to write a report concerning the acquisition and distribution of pirated software in your company. Write the report for your manager, including the following information: how extensive is the use of pirated software in your company how pirated software is acquired and distributed among the em

[多项选择]Question 2 Your company hopes to get insights into the hiring of adults with mild mental retardation and its effects on the running of the company. You have been asked to write a proposal for strategies of employing mentally disabled people in your company. Write your proposal, including the following: a brief description of the current policy of the company regarding the hiring of disabled people an analysis of mentally disabled people’’s capability of performing certain tasks in your company a description of the benefits from hiring these people recommendations for training strategies Question 3 Your company, an international hotel business, has been considering expansion in a foreign country. You have been asked to write a brief report which evaluates a particular city’’s potential of being the site for a new hotel. Write the report for your manager, including the following information: why the city is a good location for a new hotel what merit

[多项选择]Question 2 Your company needs to secure credibility in ways other than advertisements. Your manager feels that the company can gain reputation if more of its employees publish articles in journals. You have been asked to write a proposal regarding the need to encourage the employees to write articles for professional journals. Write your proposal, including the following: a brief description of the employees’’ engagement in writing article for scholarly journals an explanation of why published articles can contribute to the company’’s credentials and credibility in terms of its technical expertise recommendations for incentive measures that urge the employees to consider writing articles for journals Question 3 Your company has been keen on screening out socially inappropriate messages from all of its advertisements. You have been instructed to write a report about biased ads which foster a negative stereotype of some group. Write the report for your manager

[多项选择] Question 2
Your company believes that its factory workers lack basic skills in communication and problem solving. You have been asked to write a proposal concerning offering basic classes on-site. Write your proposal, including the following:
a brief account of factors preventing the workers from receiving training
a description of the way classes on-site are organized
an explanation of the advantages of classes on-site over other forms of training
Question 3
Your company has suffered a noticeable loss in profits last summer most probably due to the high turnover from the workers, which in turn has resulted in reduced efficiency. You have been asked to write a report concerning the possible reasons for the loss of experienced workers. Write the report for your manager, including the following information=
why high turnover from the workers accounts for the loss in profits
why more workers have resigned their jobs than before

[多项选择]Question 4
Your manager is looking for an assistant nowadays. You want to recommend your classmate Mary to work in your company.
Write a letter to the HR Manager
introducing the basic information of Mary
outlining your descriptions on her
showing her competence for this position
pointing out what benefits she can bring to the company.