[填空题]
· Read the memo and the letter below.
· Complete the customer
complaint form on the opposite page.
· Write a word or phrase (in
CAPITAL LETTERS ) or number on lines 41-45 on your Answer Sheet.
{{B}}Memorandum{{/B}}
{{U}}Date: 11 Feb., 2004
Subject: Order No. 256{{/U}}
{{U}}From: Sales
Supervisor To: Amy,
trainee{{/U}}
We made a mistake with the order of Court Hotel.
Please flu in
the customer complaint form and pass it to Maggie Manning and ask her to deliver
the juice next week.
{{B}}Court Hotel{{/B}}
Chilcompton, Bath, BA3 4SA,
UK
Slembrouck BVBA
Violetstraat 187
B-1000 Brussels
Belgium
2 Feb. , 2004
Dear
Sir/Madam,
{{U}}Order No. 256{{/U}}
We have just received the above
order.
Unfortunately, you sent us 1,000 bottles of shampoo instead of 1,000
bottles of orange juice ordered. We need the juice for a
[填空题]
·Read the memo and letter below.
·Complete the form at the bottom of the
page.
·Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45
on your Answer Sheet.
{{B}}MEMO{{/B}}
To: Jo Montenegro
From:
Zhara Farrell
Date: 25 February
2002
Subject: Bob Young
One of the warehouse assistants, Bob Young,
has broken his arm. Here is the letter from his doctor; please let Bob’s line
manager know how long he will be away, and fill in a sick pay form for
him.
24 February 2002
To whom it may concern
This is to inform you
that Mr B Young has a broken arm. He should not return to work for a
fortnight.
Dr Jake Parry
Employee Sick Pay Form
Name of
employee: (41)
______
Position
(42) ______
Name of docto
[填空题]
· Read the memo and the note below.
· Complete the claim form.
· Write
a word or phrase (in CAPITAL LETTERS) or a number on lines 41 -45 on your Answer
Sheet.
{{B}}
MEMO{{/B}}
TO: Jennifer Lee
FROM: Robert
James
DATE: 25 October 2006
SUBJECT: Insurance Claim
Could
you deal with this It’s our insurance claim, for the damage at the weekend. The
insurance policy is in my name, and we bought the carpet for $400, although it
will cost at least $600 to replace. Luckily our office carpets seem
fine.
Thanks
{{B}}
OWEN SMITH INSURANCE
COMPANY{{/B}}
With compliments
Thank you for your recent phone
call regarding flood damage in your photocopy room. Could you please complete
the attached form and return it to me as soon as possible. John
Black
{{B}}
Insurance Claim{{/B}}
NAME OF POLICY HOLDE
