[单项选择]Questions 153-154 refer to the following information.
　　

Best Western Springfield

　　

6027 Commerce Street, Springfield, VA, 22150-2507

　　

Thank you for choosing the Best Western Springfield,

　　

the perfect spot for business or pleasure!

While you’re here, feel free to take advantage of our many amenities, including our on-site health club and swimming pool, our award-winning restaurant, our beauty salon, and our gift shop.
As our guest, you are also entitled to use the complimentary shuttle bus service to and from the airport.
Our front desk staff will be happy to take your reservation for this service. Please do not hesitate to contact the manager at extension 120 if there is anything we can do to make your stay with us more enjoyable.
What needs to be arranged at the front desk
A. An appointment at the beauty salon
B. Swimming lessons
C. Transportation to the airport
D. Airline reservations

[单项选择]Questions 153-154 refer to the following information.
　　
　　
　　
　　
While you’re here, feel free to take advantage of our many amenities, including our on-site health club and swimming pool, our award-winning restaurant, our beauty salon, and our gift shop.
As our guest, you are also entitled to use the complimentary shuttle bus service to and from the airport.
Our front desk staff will be happy to take your reservation for this service. Please do not hesitate to contact the manager at extension 120 if there is anything we can do to make your stay with us more enjoyable.
What is the information about
A. A restaurant
B. A hotel
C. An airport
D. A shopping center

[单项选择]Questions 163-165 refer to the following information.

Students (ages 13-17)
Monthly dues……$25
Yearly dues……$220
Adult (ages 18-59)
Monthly dues……$60
Yearly dues……$620
Senior Citizens (ages 60 and over)
Monthly dues……$40
Yearly dues……$425
Family
Monthly dues……$110
Yearly dues……$1200
A one-time processing fee applies to all new memberships.
The processing fees for student, adult, senior citizen, and family memberships are $10, $35, $25, and $40, respectively.
Membership includes unlimited use of the spa, gym, Olympic-size swimming pool, and other athletic facilities.
Three complimentary sessions with a personal trainer and one-day free admission pass for a guest are also offered with membership.
Childcare is available for children up to the age of six for $5 an hour
A. $40
B. $110
C. $425
D. $630

[单项选择]Questions 169-172 refer to the following information.
Brent’s Merchandise Replacement Plan
The Merchandise Replacement Plan(MRP) covers merchandise such as cassette players, portable radios, calculators, and electronic appliances under $300.
A replacement voucher will be issued for a defective product and will be valid for 12 months from the original purchase date. Customers can request a replacement voucher at any time during this period by calling at (813) 502-3461. During the call, customers will be asked to provide the product and store codes printed on the original sales receipt. When this is done, they will be issued a replacement voucher and the authorization number, along with the instructions on how to send the defective product back to us.
Do not return the product to the store.
This Merchandise Replacement Plan will not cover products for damage due to spilled liquids, unauthorized repairs, or abuse or mishandling of the product by t
A. Provider of telephone service
B. Makers of electronic components
C. Purchasers of electronic products
D. Authorized repair center personnel

[单项选择]Questions 153-155 refer to the following advertisement.


Make your contact information more memorable to business associates and potential customers with the help of high-quality, customized business cards. At First Impression Printing, we pride ourselves on quality custom-printed cards that reflect you and your business.
Advantages of using First Impression Printing for your business card needs:
1. Advanced printing technology
2. Choice of over 6,000 photographic templates
3. Competitive prices
4. Designers to help design your logos and graphics
5. Express 48-hour delivery service for orders
6. Free shipping of business card orders of 5
A. They improve the quality of business.
B. They are made of reflective material.
C. They can be used to verify your identity.
D. They help clients remember information.

[单项选择]Questions 141-143 refer to the following memorandum.
It is my deepest regret (141) you that the Board of Directors has agreed to require a two-week unpaid leave for all employees in order to avoid an operation budget deficit. The company is facing a serious crisis (142) poor profits over the past three quarters.
The budget is short by about $7 million and, according to our company policy, the budget must be balanced by September 30, which is the end of this fiscal year.
It is (143) for all employees to give up two weeks’ pay in order to put a halt to the budget crisis. Employees are to speak to their managers regarding setting up the two weeks that are convenient for them.
I am genuinely sorry for the need to take such radical measures to end the current emergency, but with your cooperation, we can overcome this situation.
A.inform
B. informing
C. to inform
D. informed

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