This is a story about how someone in a very difficult situation keeps her positive attitude. An award should go to the United Airlines gate agent in Denver for Being smart. She made her point when confronted with passenger who probably deserved to fly as cargo.
A crowded United flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS."
The agent replied, "I’m sorry sir. I’ll be happy to try to help you, but I’ve got to help these folks first. And I’m sure we’ll be able to work something out.
The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am"
Without hesitating, the gate agent smiled and grabbed her public address microphone.
A. was polite when he was talking to the agent
B. didn’t know who he was
C. didn’t want to wait to rebook ticket
D. was very surprised when he knew to rebook ticket
This is a story about how someone in a very difficult situation keeps her positive attitude. An award should go to the United Airlines gate agent in Denver for Being smart. She made her point when confronted with passenger who probably deserved to fly as cargo.
A crowded United flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS."
The agent replied, "I’m sorry sir. I’ll be happy to try to help you, but I’ve got to help these folks first. And I’m sure we’ll be able to work something out.
The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am"
Without hesitating, the gate agent smiled and grabbed her public address microphone.
A. on a flight
B. at an airport
C. in a travel agency
D. in a booking office
This is a story about how someone in a
very difficult situation keeps her positive attitude. An award should go
to the United Airlines gate agent in Denver for Being smart. She made her point
when confronted with passenger who probably deserved to fly as cargo. A crowded United flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS." The agent replied, "I’m sorry sir. I’ll be happy to try to help you, but I’ve got to help these folks first. And I’m sure we’ll be able to work something out. The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am " Without h A. on a flight B. at an airport C. in a travel agency D. in a booking office [单项选择]What is the story about [A] It is about how Peter and Linda get their money. [B] It is about how Peter and Linda spend their money. [C] It is about how Peter and Linda get and spend their money.
[单项选择]
[填空题]He told a very (live) ()story about his life in Africa.
[填空题]He told a very (live) ______ story about his life in Africa.
[填空题]She told a very (live) ______story about his life in America.
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