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MEMORANDUM
TO: Mr. S. Wilson DATE: 10 December, 2005
FROM: Mackintosh Smith
I have pleasure in submitting for your consideration the attached report on the redecoration and reorganization of the Sales Office.
Mackintosh Smith
THE
REDECORATION AND REORGANISATION
OF THE SALES OFFICE
As the Sales Office will soon need redecoration and reorganization to accommodate an increased number of staff, I suggest the additions and alterations (改变) detailed below. A plan is attached to the report as a guide to layout (Appendix 1 ), together with a color scheme (Appendix 2), and a detailed estimate of costs (Appendix 3).
1. NEW OFFICE EQUIPMENT
a) Desks. The existing desks are in good condition and can be retained. New desks will be needed for the shorthand(速记)typist who will join us shortly and for the two new sales representatives. As the desks in present use are of teak(

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Date: 11 Feb., 2004 Subject: Order No. 256
From: Sales Supervisor To: Amy, trainee
We made a mistake with the order of Court Hotel.
Please fill in the customer complaint form and pass it to Maggie Manning and ask her to deliver the juice next week.
Slembrouck BVBA
Violetstraat 187
B-1000 Brussels
Belgium
2 Feb., 2004
Dear Sir/Madam,
Order No. 256
We have just received the above order.
Unfortunately, you sent us 1,000 bottles of shampoo instead of 1,000 bottles of orange juice ordered. We need the juice for a wedding party in two weeks’ time.
Please deliver the juice that we ordered as soon as possible. You can collect the shampoo at the same time.
Yours faithfully
Sales Department
Customer Complaint Form
CUSTOMER 41. ______

[填空题]Who writes this memorandum The memorandum is written by _________________________________.

[单项选择]To: All Staff
From: Malia Tshombe
Date: December 9
Subject:Corporate Gym Membership
Dear Staff,
Over the last year, I have been approached by many of you who were concerned that you were getting out of shape. Many of you wanted the company to present more opportunities to get fit. I’m therefore pleased to announce that we have recently negotiated an employee discount package with Silver Gym.
Starting December 18, all employees can enjoy 20% discounts on 12month gym memberships. That’s a yearly savings of $175. If you already have a membership at Silver Gym, you’re eligible for an additional 5% discount.
The gym is very convenient as it is only two blocks from our office. Late workers will also be happy to hear that it is open until midnight.
Going to the Silver Gym is a great way to refresh your mind. If you’re working on a software project for a period of several hours, it’s always a good idea to take a break to reenergize yourself through a bit
A. Those who switch from other gyms
B. Those who agree to the program beyond 12 months
C. Those who sign up before December 18
D. Those who already have memberships