[单项选择]Of all the depressing statistics about a lifetime of consumer existence, this may be the most distressing: each of us is destined to spend roughly 1.2 years on hold. More than a year of your life will be spent on the phone listening to Musk stations like Aura, Moonscapes, and Tropical Breezes while being serially apologized to by robotic voices better calibrated to taunt than sympathize.
As you might have feared, there’s nothing random about this common, near-death experience. Modern corporations, with the help of psychologists, have actually made a science out of keeping you on the line, using harmonic soporifics in an effort to subdue your rage. They want you to enjoy the experience—or at least hate it less—in the hope that you will buy what they are selling when you finally get the chance. But where did the idea that music could be a tonic to calm angry consumers come from What makes us happier., silence, music, or estimated wait times And does the practice of interrupting hold
A. Music like Aura and Tropical Breezes is carefully chosen for festivals.
B. The music is played on purpose to keep consumers on hold.
C. Spending 1.2 years of the lifetime on the line is our destiny.
D. Modern corporations bring us near-death experience.

[单项选择]Of all the depressing statistics about a lifetime of consumer existence, this may be the most distressing: each of us is destined to spend roughly 1.2 years on hold. More than a year of your life will be spent on the phone listening to Musk stations like Aura, Moonscapes, and Tropical Breezes while being serially apologized to by robotic voices better calibrated to taunt than sympathize.
As you might have feared, there’s nothing random about this common, near-death experience. Modern corporations, with the help of psychologists, have actually made a science out of keeping you on the line, using harmonic soporifics in an effort to subdue your rage. They want you to enjoy the experience—or at least hate it less—in the hope that you will buy what they are selling when you finally get the chance. But where did the idea that music could be a tonic to calm angry consumers come from What makes us happier., silence, music, or estimated wait times And does the practice of interrupting hold
A. Background music may let customers feel time pass more quickly instead of slowly.
B. Certain music can lead customers to choose a certain brand of commodity.
C. Distracted by background music customers may fail to choose items rationally.
D. Customers may forget time while shopping with music in the background.

[单项选择]

According to government statistics, men of all social classes in Britain visit pubs quite regularly, (61) the kind of pub they go to may be different and their reasons for going there (62) , too. Nowadays they often take their wives or girl-friends, which (63) to be the case.
The fact is that the typical English pub is changing, partly (64) the licensing laws not being so strict as they (65) , but also because publicans are trying to (66) away with the old Victorian (67) of the pub and (68) provide couples with an atmosphere where they can both enjoy themselves. Pub used not to open (69) at certain times. The result was that they were usually (70) with men who seemed to be drinking as much as possible in the time (71) . But that kind of pub is rapidly becoming a thing of the past.
Curiously enough, the old British licensing laws, which foreigners found so objectionable and absurd, were
A. sight
B. image
C. appearance
D. perception