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[填空题]March 15, 1997
Dear Sirs:
We enclose our new catalogue and price list. The revised prices will apply from I April 1997. You will see that there have been a number of changes in our product range. A number of improved models have been introduced. Our range of washing machines has been completely revamped (改变). Many popular lines, however, have been retained unchanged. You will be aware that inflation (通货膨胀) is affecting industry as a whole. We have been affected like everyone else and some price increases have been unavoidable. We have not, however, increased our prices across the board. In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continue to be first class. We look forward to receiving your orders.
Yours faithfully,
John Smith
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May 17,
2007
Dear Sirs:
We understand from our trade contacts that
your company has reestablished itself in Beirut and is once again trading
successfully in your region. We would like to extend our congratulations and
offer our very best wishes for your continued success. Before the war in
Lebanon, our companies were involved in a large volume of trade in our textiles.
We see from our records that you were among our best ten customers. We
very much hope that we can resume our mutually beneficial relationship now that
peace has returned to Lebanon. Since we last traded, our lines have changed
beyond recognition. While they reflect current European taste in fabrics, some
of our de- signs are specifically targeted at the Middle Eastern market. As an
initial step, I enclose our illustrated catalogue for your perusal(精读). Should
you wish to receive samples for
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July 20,2004 Dear Sirs, Today we have received your bill for 150 name-bearing(刻有名字的)crystal vases(花瓶) which you sent us the other day. We had ordered these vases on condition that they should reach us by the end of June. But they arrived here 15 days behind the schedule. The customers refused to accept the goods because they arrived too late. Since the vases bear their names, we cannot sell them to other customers. So we asked the customers again and again to take the vases, and finally they agreed to accept them, but at a price cut of 30%. You may understand how we have lost the customer’s confidence in us. In this situation, we have to ask you to compensate for the loss we have suffered. We are looking forward to hearing from you soon. Yours faithfully, G. Pastry
What was the problem with the delivery of the vases ?
They arrived 15 days ().