[填空题]
·Read this text about business telephone etiquette.
·Choose the best
sentence from A to G to fill each of the blanks.
·For each blank (8-12) ,
mark one letter (A-G) on your Answer Sheet.
·Do not mark any letter
twice.
{{B}}Telephone Etiquette{{/B}}
Proper Telephone
Etiquette is more important than ever in today’s business environment. Much of
our business communication takes place on the phone: in the office, at home, in
the car, virtually anywhere. In this area, proper phone technique can make or
break deals or relationships The following are some guidelines to help you use
the phone as a powerful tool.
First is the greeting. When
answering the phone for business, be sure to identify yourself (and your
company, if applicable).{{U}} (8) {{/U}}Thus, the other party does not
think they have reached a wrong number.
Use proper phone
etiquette from the start. You want to be s
