[简答题] I’m very pleased to know that you are a regular customer of our store. We would like to ask you to call our Service Department if you are in any way not satisfied with our products. Unless we hear form you, we can’t know that there is something wrong with our products and services. Therefore, we ask you to let us know if there is any difficulty with your purchases. Thank you again for your interest in our products and services.

[单项选择]It is very （） of you to let us know you were going to be late. Otherwise, we（）on time.
A. considerate...wouldn’t have begun
B. inconsiderate...would have begun
C. considerable...wouldn’t have begun
D. inconsiderable...wouldn’t begin

[单项选择]You want to get healthy. You know you need to exercise more. But you are not ready to do intense physical activities. Don’t worry! The best thing for most of us may be to just go for n walk.
Yes, walk. At a reasonably vigorous clip (five to six kilometers per hour) for half an hour or so, maybe five or six times a week. You may not feel the benefits all at once, but the evidence suggests that over the long term, a regular walking routine can do you good.
Walking, in fact, may be the perfect exercise. For starters, it’s one of the safest things you can do with your body. It’s much easier on the knees than running and doesn’t trigger side effects.
Regular physical activity is probably as close to a magic bullet as we will come in modem medicine, If everyone were to walk briskly for 30 minutes every day, we could cut the incidence of many chronic diseases by 30 to 40 per cent.
Walking is also a great way to lose body fat, so even if you don’t 10se any weight, your body
A. Going to the gym regularly.
B. Intense physical activities.
C. Running over a long term.
D. A regular walking routine.

[单项选择]You know you should do it, other people do it all the time. Maybe you’ve already done it but it wasn’t very satisfying, and you’d like to learn to do it better.
I’m talking, of course, about having a business lunch.
Don’t feel embarrassed if you are uncomfortable with the idea of sitting over a grilled chicken breast, talking to a prospective client.
Most inexperienced, overeager launchers believe the main purpose of a business lunch is to either (a) conduct business or (b) eat lunch, and they’re unsure how to mix the two. Don’t worry! Business lunches aren’t about either business or lunch,
they’re about building relationships.
One of my business rules is "People do business with people they like. "
Often, it’s not products, prices, or the company that makes the sale—it’s the person Business lunches are the perfect time for you and your client, supplier, or employee to get to know each other as people. This helps establish common interests and makes working
A. when there are sales to be done
B. when the client feels hungry
C. at an ordinary weekend
D. on the client’s birthday