When you start talking about good and bad manners you immediately start meeting difficulties. Many people just cannot agree what they mean. We asked a lady, who replied that she thought you could tell a well-mannered person on the way S1()they occupied the space around them -- for example, when such a person walks down a street he or she is constantly unaware of S2()others. Such people never bump into other people.
However, a second person thought that this was more a question of civilized behavior as good manners. Instead, this other S3()person told us a story, it he said was quite well known, about an S4()American who had been invited to an Arab meal at one of the S5()countries of the Middle East. The American hasn’t been told very S6()much about the kind, of food he might expect. If he had known about American food, he might have behaved better. S7()
Immediately before him was a very flat piece of bread that looked, to him, very much as a napkin ( ~ ~ ).
When you start talking about good and bad manners you immediately start meeting difficulties. Many people just cannot agree what they mean. We asked a lady, who replied that she thought you could tell a well-mannered person on the way S1()they occupied the space around them -- for example, when such a person walks down a street he or she is constantly unaware of S2()others. Such people never bump into other people.
However, a second person thought that this was more a question of civilized behavior as good manners. Instead, this other S3()person told us a story, it he said was quite well known, about an S4()American who had been invited to an Arab meal at one of the S5()countries of the Middle East. The American hasn’t been told very S6()much about the kind, of food he might expect. If he had known about American food, he might have behaved better. S7()
Immediately before him was a very flat piece of bread that looked, to him, very much as a napkin ( ~ ~ ).
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have and ask to see the owner.
If you don’t want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but need not give receipts or other documents to prove you bought the article. If you are dissatisfied with the answer you get, write to the managing director of the firm or shop. Be sure to keep copies of your own letters and any answers you receive.
If your complaint is a just one, the shopkeeper may offer to replace the faulty article. You may have the right to refuse the goods and ask for a refund, but this is only where you have hardly used the goods and have acted at once. And if you have suffered some special loss, for example, a new washer tears your clothes,
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