[单项选择]He talked a lot about things and persons ______ they remembered in the school.
A. which
B. that
C. whom
D. what

[单项选择]The two friends talked about persons（）they could remember at college.
A. who
B. what
C. that
D. which

[单项选择]Li Ming knows a lot about Canada. He must（）a lot of books about that country.
A. had read
B. have read
C. read
D. have readed

[单项选择]He is suspicious about her motivation to attend the party.
A. sure
B. angry
C. doubtful
D. worded

[单项选择]The following things about the railroads aroused public resentment EXCEPT ______ .


A. their political power
B. high fares
C. the economic loss
D. their indifference toward individuals

[单项选择]Wealth______those who make things happen not to those who let things happen.


A. takes to
B. comes to
C. goes in for
D. sets aside for

[单项选择]He's done stupid things before, but to look for the escaping gas with a match really was the______ silliness.


A. ultimate
B. unanimous
C. triumphant
D. trivial

[单项选择]He （）us as consistently fair and accurate about the issues we are concerned about.
A. confuses
B. regards
C. strikes
D. knocks

[单项选择]The passage introduces all the things about the Security Council EXCEPT ______.


A. mission
B. membership
C. rights
D. history

[单项选择]

Text 2
One of the odd things about some business organizations is that they spend so much money to lure new customers and spend so little to keep them after they’ve been landed. It just doesn’t make sense. Taking customers for granted is routine in some larger organizations, where mere bigness generates an attitude of indifference.
Loyal customers are an organization’s only protection against bankruptcy, and losing them because of neglect or indifference is downright sinful. Not only do satisfied customers continue to fatten the till, they often encourage others to buy. This is advertising that doesn’t cost a penny. And although there are always problems in giving good service to customers, maintaining their patronage (光顾) isn’t all that difficult. It’s a matter of attitude, of believing that everyone who buys from you is entitled to the best treatment you can deliver. Plus giving just a little morethan you have to.

A. Some errors and failures are unavoidable
B. Both an organization and their customer are responsible for certain error
C. An attitude of indifference towards their customers might result in a heavy loss of profit
D. Only regular customers deserve good treatment