一全球通客户呼入10086反映自己通过语音提示开通来电提醒业务时，系统提示动感地带骄子卡，无法办理此业务……，现客户想了解是什么原因出现这种情况？
接听电话的客户代表为客户派投诉单处理。
请分析：
1、客户代表的操作对吗？
2、如果不对，应该如何处理？
Todd was working at his gas station at night when he heard over the radio that a (36) in Long Island had been (37) by an armed man who had killed the night guard and got away with $150,000. "One hundred and fifty thousand," Todd whistled. Here’s a fellow who just (38) into a bank and helps himself (39) so much money. Todd thought of the (40) with which he managed to get the amount of money he (41) to start his gas station. So many papers to (42) ,so much money to pay back.
The news (43) twenty minutes later. The gunman had (44) a car for a ride, and then (45) out the driver. He was possibly (46) the Southern State Parkway in a white Ford. License plate (车牌) number LJR1939. The (47) of the announcer continued:" (48) out for white cars. Don’t pick up (49) ,and all you folks in gas stations better not do (50) to a white Ford car. "
A. tried
B. deided
C. hoped
D. happened
| One summer day my father sent me to buy
wire for our farm. At 16, I liked{{U}} (36) {{/U}}better than driving
our track, {{U}} (37) {{/U}}this time I was not happy. My father had told
me I’d have to ask for credit(赊账) at the store. Sixteen is a{{U}} (38) {{/U}}age, when a young man wants respect, not charity. It was 1976, and the ugly{{U}} (39) {{/U}}of racial discrimination(歧视) was{{U}} (40) {{/U}}a fact of life. I’d seen my friends ask for credit and then stand, head down, while the store owner{{U}} (41) {{/U}}whether they were "good for it." I knew black youths just like me who were{{U}} (42) {{/U}}like thieves by the store clerk each time they went into a grocery. My family was{{U}} (43) {{/U}}. We paid our debts. But before harvest, cash was short. Would A. blame B. excuse C. charge D. trust [多项选择]300张狐皮结转至另一加工贸易合同项下，必须符合( )规定。
A. 必须由同一加工企业加工 B. 必须生产同一产品 C. 必须由同一经营单位经营 D. 必须是同一贸易方式 [单项选择]后期心肺复苏的药物治疗，下列哪项错误（）
A. 首选肾上腺素 B. 阿托品适用于严重窦性心动过缓者 C. 利多卡因是治疗室性心律失常的有效药物 D. 氯化钙适用于高血钾或低血钙引起的心脏停搏者 E. 碳酸氢钠是纠正代谢性酸中毒的主要药物，所有复苏病人应早期使用 [多项选择]下列关于混悬型气雾剂的正确表述为
A. 制备混悬型气雾剂需加入适宜的潜溶剂 B. 药物在抛射剂中的溶解度越小越好 C. 混悬型气雾剂是药物水溶液、液态与气态抛射剂组成的体系 D. 抛射剂与混悬固体药物的密度应相近 E. 混悬微粒的粒径应约为5μm [多选题]轴温报警器无显示原因有（ ）。
A.电源未引入 B.仪器有故障 C.传感器断路 D.传感器短路 E.地线未接 [多选题]临时旅客列车（100km/h），列车车次编排直通是（ ），管内是（ ）。
A. L1－L6998 B.L1001－L6998 C.L2001－L9998 D.L7001－L9998 [多选题]下列接地属于远动自动化专业工作范畴的有（ ）。
A.防雷接地 B.交流工作接地 C.工作场所大楼接地 D.过电压接地 [单项选择]影响社区卫生服务需求的主要因素有（）
A. 社区卫生服务的质量 B. 卫生服务的价格 C. 居民的健康观念 D. 费用的支付方式 E. 以上都是 [判断题]辩论是不断提问的过程。
[单选题]1木支架受压立杆除应满足计算需要外，其梢直径不得小于（ ）
A.50mm B.60mm C.80mm D.70mm [单选题]ZD6-E型电动转辙机锁闭柱与锁闭杆缺口两侧的间隙为( ).
A.2mm±1 mm B.2mm±0.5 mm C.1.5mm±0.5mm D.1.5mm±1 mm [判断题]IT与TT系统都是将所有设备的外露可导电部分经各自的PE线分别直接接地。
A.正确 B.错误 [判断题]“法制”是法律制度的简称,是一种手段和根据,既可以存在于“法治国家”,也可以存在于“人治国家”。( )
A.正确 B.错误 [单项选择]持证人员的学历、会计专业技术职务资格等发生变更的，应向所属会计从业资格管理机构办理从业档案信息( )登记。
A. 注销 B. 调转 C. 变更 D. 审查 [多选题]每套侧护板组成包括( ）组成。
A.中间护板 B.侧护板 C.拉杆总成 D.上下挡尘板 [判断题] 网络中的每个节点（包含了主机、交换机、路由器等）都必须配置 IP 地址。( )
A.正确 B.错误 我来回答: 提交
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