It’s Saturday night. Accountants and bank tellers are at school learning a new business skill.
"Whiskey, whiskey, whiskey," they chant together, pulling their mouths into a grin at the end of each word.
They’re practising smiling. Instructors say it’s the hardest part of the curriculum at Korean Air Service Academy, a school that aims to make South Korean business more globally competitive by teaching "international manners."
"South Koreans have difficulty in smiling," said Y. D. Lee, the academy’s general manager. "Our ancestors had the philosophy that the serious person — stern or strict — is better than the smiling one. That’s why our students are chanting."
The academy not only teaches service with a smile, but also proper greetings, Korean bowing, posture, the importance of a polite refusal and so on.
And it’s not just for business.
Official
A. teach business management
B. compete with the Korean Air Service Academy
C. train people in accounting
D. reduce the prices
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