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The growth of cell phone users in the US has tapered off from the breakneck pace of 50% annually in the late 1990s to what analysts project will be a 15% to 20% rise in 2002, and no more than that in 2003. To some extent, numerous surveys have found, slower growth in demand reflects consumer disillusionment with just about every aspect of cell-phone service--its reliability, quality, and notorious customer service.
The cooling off in demand threatens to cascade through the industry: The big six US cell-phone carriers--Verizon Wireless, Cingular Wireless, AT＆T Wireless, Sprint PCS, Voice Stream, and Nextel Communications--are engaged in a fierce price war that imperils their timetables for becoming profitable, not to mention their efforts to whittle down their mountains of debt. As the carriers have begun to cut costs wireless equipment makers--companies such as Lucent, Nokia, and Ericsson have been left with a market that’s bound to be smaller
A. design new advanced cell-phones in attractive form.
B. reduce costs and improve the efficiency of networks.
C. offer the customers better services and satisfy their needs.
D. arrange the call centers to reduce the customer's waiting time.
An independent inquiry into out of hours services of family doctors in Scotland has concluded that the introduction of GP cooperatives has been a positive development that is benefiting both patients and doctors.
The working group that drew up the report, however, has expressed some concern about the treatment of children and difficulties faced by some patients in arranging their own transport to travel to emergency centers. Improvements are being sought by the Scottish Office on these issues to improve the quality, fairness, and responsiveness of the system.
The inquiry was prompted by the deaths of two babies in Ayrshire after the local cooperative, Ayrshire Doctors on Call, provided telephone advice but declined requests for home visits. Parents of the dead children criticized the cooperative for failing to send out a doctor.
The parents supported a campaign that called for automatic home visits to be provided for certain groups of patients, such as chi
A. The introduction of GP cooperatives has been a negative development.
B. GP Cooperatives in Scotland benefit patients and doctors.
C. GP cooperatives have some disadvantages which would do harm to patients.
D. GP cooperatives are well-developed in Scotland.
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