[多选题]一般资料:来访者，女性,38岁，事业单位职工。案例介绍:来访者大专学历，工作能力强，人际关系好，深受领导和同事的好评。一年前，因 为没有本科学历,在单位的干部竞聘中，未能如愿竞聘为副处级干部。这件事情让来访者认识 到学历的重要性。此后，来访者对自己读小学的女儿开始严格要求。半年前开始，来访者除了 要求女儿完成学校的学习任务外,还让女儿参加很多的校外补习班。两个月前,来访者和丈夫 商量再给女儿多报-■个补习班时，丈夫表示强烈反对，并指来访者剥夺了女儿所有的业余时间, 让女儿成为学习机器。来访者当即和丈夫大吵一架，此后一直和丈夫处于冷战状态。近一个 月来,来访者每当想到丈夫不但不理解自己的苦心还对自己横加指责，就感到很伤心,同时也 非常愤怒，有时还有头痛.头晕的情况。只有不想这件事的时候，心情才会好些。
辅导者观察了解到的情况:来访者是家中长女，好强，追求完美。
在本案例中，辅导者方面对辅导关系的建立与维护有至关重要的影响因素包括 ()。
A.辅导理念
B.辅导态度
C.个性特征
D.辅导理论

1. Moods, say the experts, are emotions that tend to become fixed, influencing one’s outlook for hours, days or even weeks. That’s great if your mood is a pleasant one, but a problem if you are sad, anxious, angry or simply lonely.
2. Perhaps the best way to deal with such moods is to talk them out; sometimes, though, there is no one to listen. Modern pharmacology(药物学)offers n abundance of tranquilizers(镇静剂), antidepressants and anti-anxiety drugs. What many people don’t realize, however, is that scientists have discovered the effectiveness of several non-drug approaches to make you loose from an unwanted mood. These can be just as useful as drugs, and have the added benefit of being nonpoisonous. So next time you feel out of sorts, don’t head for the drug-store--try the following approach.
3. Of all the mood-altering self-help technique