[简答题]Instead of trying to reduce the discontent felt, try to raise the level or quality of the discontent. Perhaps the most that can be hoped for is to have high-order discontent in today’s society, discontent about things that really matter. Rather than evaluating programs in terms of how happy they make people, how satisfied those people become, programs must be evaluated in terms of the quality of the discontent they engender. For example, if a consultant wants to assess whether or not an organization is healthy, he doesn’t ask, "Is there an absence of complaints" but rather, "What kinds of complaints are there"
Instead of trying to make gradual changes in small increments, make big changes. After all, big changes are relatively easier to make than are small ones. Some people assume that the way to bring about improvement is to make the change small enough so that nobody will notice it. This approach has never worked, and one can’t help but wonder why such thinking continues.

最新试题

• ●    按照现行《铁路旅客运输统计规则》规定，始发旅客人数指什么？
• ●    痰液中发现夏科-莱登结晶见于（）
• ●    [单选题]检修及基建单位的（）应事先送有关设备运维管理单位、调度控制中心备案。
• ●    [单选题]导线接头、控制器触点等接触不良是诱发电气火灾的重要原因。所谓“接触不良”,其本质原因是(
• ●    [判断题]车站站厅疏散过程中，车站人员应加强关键位置（道岔、区间联络通道、进入端门楼梯口等）的引导，
• ●    [判断题]在工作间断期间，若有紧急需要，运行人员可在未通知工作负责人的情况下合闸送电。但必须确认工作