[填空题]Recruiting(招募)the right candidate to fill a vacancy can be a difficult and costly task. 【31】 the wrong person could be an expensive mistake which could cause personnel problems for the whole department. And, as every HR (Human Resource) manager knows, it is much more difficult to get rid of someone than it is to 【32】 them. The HR manager’’s first decision is 【33】 to recruit internal applicants or advertise the vacancy outside the company. 【34】 applicants are easy to recruit by memo, e-mail, or newsletter. Furthermore, they are easy to assess and know the company well. 【35】 , they rarely bring fresh ideas to a position. Moreover, a rejected internal candidate might become unhappy and leave the company. Recruiting outside the company means either advertising the vacancy directly or 【36】 an employment agency. If the company decides to advertise the vacancy directly, it has to decide where to place the 【37】 . Traditionally this has meant newspapers and professional journals but
A. A．Besides
B．However
C．While
D．Whereas

Section Ⅱ Reading Comprehension Part A Directions: Read the following four texts. Answer the questions below each text by choosing A, B, C or D. Mark your answers on ANSWER SHEET 1. (40 Points) Text 1 One key answer to the problem of finding and keeping customers -- and turning their good will into sales -- is having good customer relationship management (CRM). CRM’s goal is to create a cooperation among sales, marketing, and customer-service activities within an organization in order to obtain and retain customers. CRM on the Internet -- e-CRM -- uses Web technology to create such a cooperation. E-CRM means different things to different companies. Some enter e-CRM through traditional contact-management and sales-force automation software from such vendors as Gold Mine Software Corp. or Interact Commerce Corp. Many companies see e-CRM as a natural extension of their call centers. In an ideal system, historical information, such as customers&rsquo
A. usually focus on a specific aspect of e-CRM.
B. offer perfect service to smaller organizations at a low rate.
C. have more advantages in both hosted and online services.
D. provide different services for different enterprises from those offered by larger companies.

Currently, the American armed forces are the largest professional military on the planet. Other (1) have professional soldiers, (2) not as many as the United States. For thousands of years, it was (3) that professional soldiers were superior to (4) timers. But (5) most of history, few nations could (6) an army of professionals, at least not on a permanent basis. It washt (7) the late 20th century that countries began to (8) large, permanent, all-volunteer armed forces that were carefully (9) and trained for combat. Britain was the first, when it phased out conscription in 1962. In 1975, the United States followed (10) . For over a century, conscription has been seen (11) the way to remain (12) strong without breaking the bank. But the conscripts did not stay in uniform long enough to get really good at fighting. Britain and American were the first two nations to realize that conscription was so
A. outlet
B. suit
C. therapy
D. origin