[填空题]
·Read this text about business telephone etiquette.
·Choose the best sentence from A to G to fill each of the blanks.
·For each blank (8-12) , mark one letter (A-G) on your Answer Sheet.
·Do not mark any letter twice.

{{B}}Telephone Etiquette{{/B}}
Proper Telephone Etiquette is more important than ever in today’s business environment. Much of our business communication takes place on the phone: in the office, at home, in the car, virtually anywhere. In this area, proper phone technique can make or break deals or relationships The following are some guidelines to help you use the phone as a powerful tool.
First is the greeting. When answering the phone for business, be sure to identify yourself (and your company, if applicable).{{U}} (8) {{/U}}Thus, the other party does not think they have reached a wrong number.
Use proper phone etiquette from the start. You want to be s

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