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{{B}}Book Description{{/B}}
With hundreds of ready-to-use model business letters that you can adopt or your own business correspondence!
These clear, easy-to-follow sample letters cover the most important types of business correspondence:
*Proposals and requests for bids or information
*Claims, complaints, and policy statements
*Sales and inquiry letters
... And many more!
They’ll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across and get the results you want.
{{B}} About the Author{{/B}}
Michael Muckian is a senior editor of Credit Union magazine, as well as a regular contributor to In Business magazine, the Milwaukee Journal, Advertising Age, and numerous other business journals. John Woods is president of CWL Publishing Enterprises, a book development firm, and

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