[单项选择]

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During the 1990s boom Dell Computer’s customers got hooked on speed. Most were willing to pay a premium to have their computers shipped by overnight air express. But today, the equation has flipped. Customers prize cost savings over speed. "Now, most of our computers (in the U.S. ) are shipped on the ground--and we can still reach just about everyone within two days," says Fred Montoya, Dell’s vice-president for worldwide logistics.
Express air shipping isn’t in a death spiral. But recession-spooked consumers and manufacturers are less willing to pay for overnight delivery, which is three to five times more expensive than ground shipping. Even when they pay, satisfaction is not guaranteed. After September 11th, security scrutiny of air freight can result in long delays-which means roads may actually be faster. That’s another reason why the number of packages shipped by air domestically fell 7.6% in 2001. And even wit
A. customers used to attach importance to fancy packaging.
B. there is a radical change in customers' considerations.
C. it is high time that delivery service would better quality.
D. customers now tend to choose speed over cost savings.

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